- Mobile Transfers
- Inventory Distribution Overview
- Granular Inventory Control
- Order Processing
- Delay Order Delivery
- Stubhub Real Time Integration
- Native Mobile Apps
- Barcode Management
- Purchase Order Creation
- Payment Reconcilation
|Inventory Sync||Order Processing & Fulfilment||Mobile Transfers||Payment Reconciliation||Auto-PO|
Joe Knows Tickets
I’ve been using Seat Scouts to handle my mobile transfers and order processing for about 3 months now and I couldn’t be happier with the service and production that I’m receiving. I was using another order processing company for many years and I was hesitant to make the switch, but since implementing the Seat Scouts tools I have decreased my ticket maintenance time, spent more time buying tickets and converted more sales overall. Additionally, the Seat Scouts team is always quick to tackle any question at hand big or small… which has made a huge impact on myself and my staff. I highly recommend the Seat Scout products and I’m looking forward to the new innovations they have on the horizon for the ticketing world! -Joe Read more “Joe Knows Tickets”
I have been using Seats Scouts to transfer my tickets and it’s been virtually flawless. They have proven vital to the success of my business. The software they use is second to none and they provide the best customer service in the industry. I look forward to working with seat scouts in the future. -Richard
Grand Canyon State Tickets
Seat Scouts continues to provide exceptional products at affordable prices. The recent addition of their mobile transfer service has provided much needed relief to our fulfillment workload. The mobile transfer automation has seamlessly integrated with all our accounts and the online interface is easy to use. The customer service team at Seat Scouts has been outstanding and they are always available to help.
Seat Scouts has made our operation significantly more efficient and automated. Beyond just great products they’re backed by better people that make our experience the best in this ever changing business. We will be customers for a very long time! -Kevin
Seat Scouts always puts out products that are superior to the competition at a much cheaper price. Their customer service is always responsive to any issues that may arise, though issues are few and far between because of such superior tech. Drew, his team, and the Seat Scouts products have done a great deal to help make brokers lives easier and save them money. Thank you! -Bobby Karr
Little Turtle Ventures, Inc.
For the broker community, there has been no company more aligned with our values than Seat Scouts and it’s founder Drew. Through multiple projects and services they have offered in only a short time span, they have proven time and time again they are deserving of this recognition as they understand exactly what the broker needs and perfects solutions, in particular on the automation side. Not only are their services and products top notch from the beginning, they are always improving and thinking of new ways to make automation for… the broker even more efficient with easy to use and understand user interface portals. When you think they have thought of everything, they come around to surprise you. It’s not often you find a company wanting to create value rather than just maintain value. And when rare issues occur, their support is unparalleled, quick responses and fixes are the regular for them. I am thrilled for the future of this company as I know they can become a one stop shop for most broker’s ongoing automation needs, especially at a time when transfers are becoming the rule, rather than the exception. -Little Turtle Ventures, Inc. Read more “Little Turtle Ventures, Inc.”
Seat Scouts is an amazing product. I can’t say enough about the product and the team. It is user-friendly and has saved us so much time since getting on the product. Couldn’t imagine broker life without it. -Nate
Reps & Co.
We have been using Seatscout since minute 1 and have been VERY satisfied with the quality of the software. The transfer abilities for all transfer stocktypes across all markets and platforms has allowed us to save time, money, and confusion in training by streamlining our delivery and having ALL transfers in 1 place. We were able to replace 3 different services by using Seatscout for all transfers, saving thousands of dollars a month. The proof of delivery is so convenient we estimate that it has saved us 8-10 hours a… week since we no longer take and store screenshots of transfers for proof of transfer. The email notifications have allowed us to determine inventory that is on a delay which has significantly reduced our time spent in Quality Control, and also allows our listings to be ready to price much faster therefore maximizing sale time. The chat feature for Help is very convenient and Brendon or Drew are very prompt and clear in their responses. The speed of the transfer and page loading and updating is second to none – we have saved an immeasurable amount of time just because the quality of the product can handle the volume we are dealing with when no others could. The portal and interface are very user friendly, and there is greater control in their system than in others. I can reset orders, redeliver, pull proof of purchase, manage undelivered orders, see the invoice from my POS, go directly to the marketplace portal, and have complete visibility into any issues my accounts are having all from the Seatscout portal. It truly is a one-stop-shop for inventory management and order delivery. With all the recent additions to the system we believe we will be able to eliminate many of our manual processes and order fulfillment checks because the capabilities of the system make so many other processes obsolete. Cody Trotter
Director of Distributions Read more “Reps & Co.”
After being a long time, very satisfied client at another processing firm, we started running into many problems that led to challenging issues over a number of weeks and months. Very reluctantly we sought an alternative and very hesitantly decided to leave our long time processor and go with Seat Scouts. Boy was our faith rewarded! From the very first minute we decided to switch, Drew and his team made themselves available 24/7 to us. And anyone who knows me knows whether it’s 11pm on a Tuesday night or 8am… on a Sunday morning, I will not hesitate to hold them to that! I wish I could give you an instance where they failed us but honestly I can’t think of one. They were always there to support us each and every step of the way and thankfully we have not had one issue in many months. You can’t ask for anything more than that from a company and they delivered what they promised and continue to do so. If you’re looking for a company that can provide you with all of the services you need to operate your business efficiently, is always looking to innovate and develop new products, but continues to treat you like the old days rather then being a faceless name and account number, then these are the guys for you. Don’t settle for mediocrity and be afraid to have the guts to switch. I assure you you’ll be glad you did. – Steven Lichtman Read more “Prestige Entertainment”
Using Seat Scouts services for managing our mobile transfers have been a lifesaver! We manage multiple accounts (more than 10) and Seat Scouts has been near flawless when it comes to automatically transferring our mobile tickets for sales that come through our point of sales system, Skybox. They work directly with many of the major marketplaces like StubHub, Vivid Seats, Ticketmaster Resale, and much more! Lauren has been our point of contact from the start and she has always been very quick to reply for any questions or concerns we… had. We definitely recommend their service to anyone who spends extra time transferring out tickets. There are many other tasks we have to deal with such as watching the market to adjust prices, fulfilling delivery of hard tickets and dealing with customers. Having the mobile transfers taken care of is a huge relief to us and I’m sure to any of you who deal with many sales.
Read more “Marvin”
Big Dog Tickets
Seat Scouts has become a valuable member of our team. Gone are the days of having to watch emails at all hours of the day and quickly transfer tickets. It handles it for us and within a couple of minutes! Not only does it allow us to maintain a work-life balance it saves valuable time allowing us to focus on buying more inventory thus increasing profitability. The team at Seat Scouts is always available to answer questions and excels at customer service. -Larry Melamed